Current Customers

Army Global Network Operations and Security Center (A-GNOSC), Fort Belvoir, VA
Wolverine was a subcontractor to Ki, LLC for the Army Global Network Operations and Security Center (A-GNOSC), NETCOM/9th Army Signal Command at Fort Belvoir, Virginia. The A-GNOSC provides Army and Department of Defense decision makers with an enterprise management capability encompassing a comprehensive, integrated, near-real-time situational awareness and operational reporting capability of the Army’s organic networks, systems, security devices, and designated applications. The A-GNOSC at Fort Belvoir, VA and the Continuity of Operations (COOP) site at Fort Huachuca, AZ, manage and defend the Army’s infrastructure.

Wolverine provided shift supervisors 24x7x365 to help manage and support Ki’s 68 employees at the Army’s central focal point for its portion of the Global Information Grid (GIG). Our shift supervisors interfaced with a wide variety of A-GNOSC customers, including Army personnel responsible for A-GNOSC operations and those customers receiving services and information from A-GNOSC. The shift supervisors not only handled routine reporting and information exchanges but also delicate situations and any escalated problems or issues. Wolverine shift supervisors had excellent interpersonal skills and were able to effectively handle a wide variety of interpersonal situations and interfaces.

Due to the vital nature of the mission, all services had to be performed to the highest standards. Wolverine assisted the prime contractor in meeting all customer requirements with impeccable performance, directly contributing to the A-GNOSC’s success. The Army was highly satisfied with contract performance throughout the life of the contract.

National Institute for Occupational Safety and Health (NIOSH), Pittsburgh, PA
Wolverine's facility operation and maintenance contract at National Institute for Occupational Safety and Health (NIOSH) employs approximately 58 people at Bruceton Research Center (BRC) and Lake Lynn Laboratory (LLL). This $21 M contract provides a centralized resource for initiating, planning, prioritizing, and performing plant maintenance, and operation and repair services throughout approximately 88 buildings and structures and grounds at BRC and mechanical and technical assistance in operating and maintaining LLL to facilitate a variety of research.

We provide sitewide support to all Centers for Disease Control (CDC), NIOSH, and Pittsburgh Research Laboratory (PRL) organizational components, as well as the interagency tenants at PRL, U.S. Department of Energy, Federal Technology Center, and Department of Labor, Mine Safety, and Health Administration. Specific services provided include:

• Grounds and exterior maintenance
• Snow and ice removal
• Pest control
• Building maintenance
• Painting services
• Carpentry and masonry services and sheet metal
• Electrical
• Boiler operations, heating, ventilation, and air conditioning
• Plumbing and pipe fitting
• Elevators
• Motorized equipment
• Preventive maintenance
• Work order system
• Refuse collection
• Mail and messenger services
• Shipping and receiving
• Rearrangement and alteration
• Janitorial services
• Security
• Telecommunications.

Training Support Center (TSC) Services, Fort Benning, GA
Wolverine is the prime contractor for this $4.6 M Army Training Support Center (TSC), Training Aides, Devices, Simulations and Simulators (TADSS) contract. Team Wolverine includes two subcontractors that bring additional experience and perspective to the Fort Benning TSC operations. Our on-site project manager leads this fully integrated team thus presenting a single TSC face to the customers.

Our integrated team of 13 personnel provides TSC facility operations, logistics support services, and devices services to support elements at Fort Benning and within the three-state area of responsibility directed by Army Training and Doctrine Command (TRADOC). Wolverine is responsible for over 11,000 items, with a value of more than $60 M.

Among the broad range of duties on this contract are:

• Device Fabrication. Wolverine’s Fort Benning device fabrication shop provides local design and fabrication for sophisticated training aids and devices, large or small, not available through normal supply and equipment procurement channels. Our personnel construct, install, and maintain full-size or scale model visual displays, training devices, and exhibits from a variety of materials, e.g., wood, plastic, and metal, among others. Final products include terrain boards, maps boards, commander’s boards, mines, training improvised explosive devices (IED), and other devices needed to satisfy training requirements.
• Simulators and Simulations. Wolverine’s TSC team provides maintenance and end user instruction in rifle firing simulators available for loan to Fort Benning training elements. We issue and maintain artillery and gunfire simulators, as well as training aids that use combat simulations. Wolverine fabricates the Modular Artillery Charge System (MACS) rifle training system for Armywide fielding and accepts new simulators and devices to ensure they are properly fielded and entered into the property accountability system.
• Warehousing. Wolverine employees at the Fort Benning TSC MILES Warehouse and Sand Hill Issue Center provide warehousing, loan and issue services, property accountability and control, and equipment maintenance functions to training aides used by Fort Benning troops and supported organizations to train in preparation for mobilization and deployment.

Visual Information Logistics Support Services, Fort Knox, KY
Wolverine is a subcontractor to Five Rivers Services, LLC (FRS) for the Army’s Visual Information Support Services (VISS) contract at Fort Knox, Kentucky. We provide three full-time personnel to provide work control and warehousing functions in support of FRS’s overall contract effort. Wolverine employees provide support and instruction in visual information property accountability, equipment loan and issues, equipment maintenance and maintenance coordination, and supply and equipment requisition. Our comprehensive preventive maintenance and repair program ensures all equipment assigned to the VISS contract remains in top condition and any repairs are performed timely thus maintaining optimum equipment availability.

Innovative Medical Acquisition Program (iMAP) U.S. Army Medical Command (MedCom)
Wolverine was a subcontractor to American Hospital Service Group, Inc. (AHSG) for U.S. Army’s Medical Command’s (MedCom) innovative Medical Acquisition Program. The iMAP supported all Army hospitals and clinics across the United States, with services that included emergency room and radiology support. Wolverine provided an emergency room physician at Dwight David Eisenhower Army Medical Center, Fort Gordon, GA, two emergency room physicians at Evans Army Community Hospital, Fort Carson, CO, and a radiologist at Evans Army Community Hospital.

Our physicians worked on personal services task orders, which means they coordinated schedules and care with their respective military supervisors, military health care providers, and other contractor health care providers. Each physician operated as an integrated team member with hospital staff and the AHSG team. As workload warranted, physicians switched shifts, took on additional shifts, and performed overtime and on-call work, as requested and coordinated with military supervisors.

Because of the critical nature of the services provided under this contract, each physician adhered to the local facility policies and procedures; applicable laws, regulations, and standards; and ethical and professional standards. Wolverine maintained 100% staffing levels throughout the period of performance with 0% turnover of physician personnel. AHSG indicated that Wolverine was “on top of all issues” associated with managing the subcontract and providing support to the physicians, so they could focus on patient health care.

• Radiology Services. Our radiologist was a doctor of medicine, with certification by The American Board of Radiology; certified in diagnostic radiology; and credentialed at Evans Army Community Hospital. Our radiologist interpreted routine diagnostic examinations and submitted diagnostic radiology reports in accordance with hospital and radiology department procedures. As requested by the Chief of Radiology, our radiologist participated in the Radiology Residency Training Program and provided advice, professional opinions, and written technical studies and professional reviews. One of the most important functions, our radiologist facilitated patient access to medical care by recommending appropriate referrals to other health care providers in accordance with policies and regulations of the hospital and the department and reviewed and interpreted special procedures and nuclear medicine studies obtained for Department of Defense beneficiaries from local and/or regional civilian medical centers and Veterans Administration hospitals. Participation in the on-call rotation ensured coverage by the Radiology Department 24 hours per day 7 days per week, including holidays.
• Emergency Room Services. Wolverine’s two doctors of osteopathy, who were trained in emergency medicine, served Evans Army Community Hospital, and one doctor of medicine served Dwight David Eisenhower Army Community Hospital. Each physician examined an average of no less than three patients per hour and rendered a medical assessment of their condition and took appropriate actions. In addition to direct patient care, these physicians prepared appropriate narrative summaries and maintained patient profiles. As requested, our emergency room physicians provided professional advice to other emergency room personnel and ward personnel with regard to professional management of patients being treated and/or hospitalized.

Biomedical Engineering Technician Services, U.S. Air Force Academy, CO
Wolverine provided biomedical engineering technician services to the United States Air Force Academy Hospital in Colorado Springs, CO. Our engineering technician supplemented the three-person military staff responsible for installing, performing preventive maintenance actions, and repairing medical equipment in compliance with medical and technical standards, specifications, contracts, and regulatory guidance.

Wolverine performed preprocurement surveys and provided technical advice regarding the purchase of new biomedical equipment, biomedical systems, and required facility interface requirements. When new medical equipment arrived, our engineering technician installed the equipment in accordance with manufacturer’s specifications and government facility specifications and performed formal acceptance testing of the equipment and installation. Our engineering technician advised personnel in the care and safe, effective use of the medical equipment.

Wolverine worked with government team members to ensure inspections of biomedical equipment systems were conducted according to schedule to determine operational status and compliance with technical standards and specifications. To ensure optimum equipment availability, we performed preventive maintenance tasks, such as lubrication; mechanical adjustment; replacement of filters, tubing, and other parts subject to deterioration; and calibration according to manufacturers’ technical literature, pertinent federal regulations, national standards, state and local laws, and Air Force guidance.